COVID 19 : UPDATE September 16th 2021

The current stay at home orders  are ongoing for the Bathurst LGA & Orange LGA , and we continue to follow the guidelines from NSW Government and NSW Health at this time, to ensure the safety and well being of our clients and community.
You will no doubt have heard that the NSW Government announced some slight easing of restrictions from yesterday, for those people who are fully vaccinated for outdoor gatherings only.
Glenray have considered this advice, and have made a decision to keep our current arrangements in place until at least Monday 27 September 2021. We will make a further announcement and provide our plan moving forward at this time.

See NSW Health for the most up to date information on exposure sites and restrictions.

Masks must be worn by all staff while on duty. This now includes all staff working outside.

Residential Services

As has been advised previously:
  • No visitors are allowed
    (except those who are required for medical requirements –
    all sign in and declarations must be completed each time)
  • All community access is to be ceased (except medical appointments)
  • Staff movement between different residential houses minimised where possible.
  • Staff and authorised visitors must wear masks at all times
Community Support
  • No access to the community unless it is necessary and allowed under the current NSW government restrictions. 
  • Masks must be worn at all times on shift
Glenray Lifestyle and Learning (Day Program)
  • In line with current advice, the day program for in centre activities has been closed.
  • Day program activities will continue for our residential clients, but will be conducted in the home 
  • Day program activities will cease for community clients for the period of the lock down
Laundry and GIS
  • Remain open, with limited staff.
  • Masks must be worn, both inside and outside while on site.
Head Office (225 Howick)
  • Closed in line with current requirements
  • All Services remain operational please contact staff by email or phone if required.


All staff, at all sites, are also maintaining the following:

  • Any staff who have ANY flu like symptoms not attend work, and get a COVID test immediately
  • Daily temperature testing of staff and visitors. If you have a temperature of 37.5 degrees or higher you will not allowed into Glenray sites
  • Ensure hand hygiene by regularly washing hands or sanitising
  • Increased cleaning of regularly touched surfaces including bences, door handles, desks etc
  • All visitors to Glenray sites need to complete a self declaration AND QR code sign in.
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Disability Gateway

If you are worried or concerned about COVID-19, you can get support on the Disability Gateway Website.

COVID 19 : Vaccinations

  • Disability support workers are strongly encouraged to get the COVID-19 vaccination to help protect themselves and others around them.
  • All disability workers, carers and NDIS participants aged over 16 years are eligible to get the vaccine.
  • Vaccines help protect you, your family and people you care for.
  • Almost 15 million vaccine doses have already been given to Australians.
  • Now is the time to book in to get a COVID-19 vaccine – don’t delay.
  • Book an appointment by visiting the COVID-19 vaccine eligibility checker or phone the COVID-19 vaccination helpline on 1800 020 080.

COVID-19 vaccination questions and answers

  • With new vaccine developments every day, it’s important to have the latest information. Answers to common questions about COVID-19 vaccines are available in 63 languages. FAQ Here

More information


COVID 19 : What We Are Doing

  • Continuing to monitor the information provided by the government and Department
    of Health to ensure the best response in keeping people safe and infection free
  • Implementing measures to reduce the risk of infection across all Glenray sites and
    when visiting clients’ homes
  • Increased the frequency of environmental cleaning
  • Providing information to clients and staff on infection prevention and control
  • Developing contingency plans to reduce the impact on our clients and staff.

Protecting Our Clients

People with disabilities, especially those that are older and/or have complex conditions are more vulnerable and are at a higher risk. The health and safety of all our clients, employees and staff is paramount and our commitment to keep the risk to an absolute minimum is our highest priority.

Glenray provides a number of services in several locations and we will endeavour to try and operate these as separately and independently as possible. We are committed to ensuring the safety of our clients and we are implementing precautionary measures to minimise the risk of infection to our clients across all services.

Protect Yourself & Others

Recommendations from the Australian Department of Health
  • Disability support workers are strongly encouraged to get the COVID-19 vaccination to help protect themselves and others around them.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Wash your hands with soap and water often – use hand sanitiser if soap and water are not available.
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • Call your nearest medical practitioner (not visit) if you are feeling unwell.