COVID 19 : URGENT UPDATE December 2020

  • There has been a large increase in the number of COVID-19 cases in Sydney, and in particular, the Northern Beaches LGA.
  • The NSW Ministry of Health has updated and upgraded the requirements for organisations working in Disability Support Services, which sees us at Glenray re-enacting our Emergency Response Plan EFFECTIVE IMMEDIATELY.

Actions Implemented in our emergency response plan include

  • NO visitors to residential group homes, unless they meet one of the exemption categories (that is, visitors who are performing essential caring functions or where there are exceptional circumstances).
  • ALL staff and exempted visitors must wear a medical mask while in a residential group homes at all times.
  • Residents are NOT to leave the facility unless the visit is essential (such as a medical appointment).
  • Any deliveries to group homes need to be contactless.


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COVID 19 : What We Are Doing

  • Continuing to monitor the information provided by the government and Department
    of Health to ensure the best response in keeping people safe and infection free
  • Implementing measures to reduce the risk of infection across all Glenray sites and
    when visiting clients’ homes
  • Increased the frequency of environmental cleaning
  • Providing information to clients and staff on infection prevention and control
  • Developing contingency plans to reduce the impact on our clients and staff.

How We're Responding to COVID-19

In response to the COVID-19 Pandemic Glenray is taking steps to reduce the risk to the
health and safety of the people we support, their families and our valued staff.

Protecting Our Clients

People with disabilities, especially those that are older and/or have complex conditions are more vulnerable and are at a higher risk. The health and safety of all our clients, employees and staff is paramount and our commitment to keep the risk to an absolute minimum is our highest priority.

Glenray provides a number of services in several locations and we will endeavour to try and operate these as separately and independently as possible. We are committed to ensuring the safety of our clients and we are implementing precautionary measures to minimise the risk of infection to our clients across all services.

Protect Yourself & Others

Recommendations from the Australian Department of Health
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Wash your hands with soap and water often – use hand sanitiser if soap and water are not available.
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • Call your nearest medical practitioner (not visit) if you are feeling unwell.